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Alpha Heating & Air - Roseburg
Based on 145 reviews
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We have used them for a couple of years now. We love the service and knowledge about our heat pump. Tech was also kind and thorough. His name was James
This is second year in a row. I’ve used this company and they are fast at getting out to the job. and they do a really good job.
Everything was done quickly and effetely. Unit worked beautifully as it was replacing an old heat pump system. The installers were very nice guys and cleaned up all the old equipment completely!! I totally recommend Alpha Heating & Air-Roseburg or in any City they are located!!!
Good service
Very knowledgeable and told me what the problem was without trying to upsale me. Gave a rough estimate of cost upon getting the parts.
The tech guy was FANTASTIC!
He was very nice, informed me of the problem and discussed options as well as maintenance plan.
We are extremely pleased with the work we had done. Very pleasant and very professional.Thank you
Quick and knowledgeable and cheap!!
On time, polite and found the problem and had a resolution right away.
Tech was very professional
Technician was out in a timely manor and was very polite. He made sure I understood what he was seeing and what needed to be done moving forward. I would definitely use them again in the future.
Jacob did a great job! He did maintain on my heating and cooling system. Also taught me some things about my system and how often change my furnace filters. Thank You Jacob and Alpha Heating & Air!
The technician showed up early, inspected my Daikin system, & gave me a great tutorial on the remote functions. I learned a lot & the price was right. My local choice for Heating & Air solutions. 5 Stars.Thanks!
Sherry (phones) and Jacob(technician) are the most responsive and professional people we have dealt with in this industry. Integrity and honesty abound in an industry sorely lacking. Our repair was completed in the time frame quoted and under budget. Definitely give them a call
Very informative. Competent, friendly, cleaned up after himself. I liked everything about all my communications with the people in this company. I will use them again.
Alpha Heating and Air Conditioning has come out to service our heater and air conditioning for two years. I spoke to Sherri to make an appointment and she explained all the different options we have for service. She was very nice and it was easy to understand.I am very happy with the job they did and the technicians have been very knowledgeable and very nice. I would be happy to have them back. And, I signed up for the twice a year service for more entailed service at a great price.
the show-up time was 12p-5p ... right at noon the guy was here!! within 15 minutes he identified how old my heating system was and that it was amazing it was still working as well as it was lol there was nothing he could maintenence wise, let us know it was too old to get parts to fix, but he could replace the fan motor, but it was still working well, and he checked for CO2 to ensure it wasn't leaking, it wasn't. He recommended replacing it simply due to age and safety of the pilot light, but reiterated its current working condition. he then reduced what my cost for the service was going to be to the lowest they were able to bill. professional, on-time, informative. and best of all? with my neurodevelopmental disorder and some of the challenges that it poses, I was so very thrilled to be able to schedule the service online on their website! I wish I could do that with EVERY service or appointment I have to schedule lol it was a great experience, and if I ever need HVAC anything again, they'll be my first call!!
Very knowledgeable and helpful
Jacob was puntual kind and very professional nice job
professonal, on time, all of the above . I am very satisfied with the work Alpha Heating and Air have done for me. Thank you Joyce Balyeat
Alpha's employee, Jacob, was right on time, very efficient, and had the issue figured out timely. I would highly recommend Alpha Heating and Air.Mary
They came out to do an inspection/maintenance of my heat pump. Jacob found a capacitor was wearing out and needed to be replaced. He was able to give me two options for the replacement capacitor if I wanted it replaced.He finished in no time and gave me a verbal description of everything that was done and explained the warranty. He was polite, knowledgeable and professional. I would recommend them.
They show up when they say they're gonna show up. Give you a price and that is exactly what you pay.I've had work done by them twice now and am happy with the results both times. My Hot Water Heater and the Vent Stack.I appreciate their promptness and can do attitude.
We had an issue with a heat pump, called and they got us in same day. Super professional and helpful.
Great customer service and quality work. They were able to come out the next day to fix our ac. Alpha is definitely our go to for anything heating and cooling.
Awesome people! Good price. Great service. Again, great people - sales, office and installers.
Great company to do business with
Alpha Heating and Air in Roseburg came promptly to fix our air conditioner heat pump system during the very hot week in mid-August. The repairman quickly found the problem and got the air conditioner working after installing a new part. It was great service!
Couldn't ask for a better company to do the A/C installation with and following up to make I was satisfied. Their new employees Sean and Jacob are very experienced in the field and with Sherry in the office, makes this a standup company that you won't have to worry about. I would recommend them to anyone.
Excellent response time, professional service, a job well done
It was a pleasure meeting Jacob. He was very thorough and professional. He quickly diagnosed what was wrong and fixed it. The other heating/cooling companies in our area did not have any time to come out to service our equipment and some did not even answer their phones. Thank you for being here for us.
Sean was Very friendly and very honest. He explained things in detail so that I understood my system and the probability that I would need to purchase a different unit down the road, but did not pressure at all. We recommend Alpha Heating and Air… Sean is awesome!
Came on time with materials to fix AC. Polite, friendly and knowledgeable. A pleasure to deal with.